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U.S. Intellectual Property Cease-and-Desist Services

We provide customized cease-and-desist letters or takedown notice drafting services for e-commerce sellers involved in U.S. intellectual property disputes related to trademarks, copyrights, and patents.

Applicable to:

• E-commerce sellers who find their trademarks, copyrights, or patents are

being used without authorization;

• Copyright holders whose works are being reproduced or distributed

 without permission;

• Patent holders whose inventions or processes are being infringed.

Note: This service does not include legal representation in court. It focuses solely on drafting cease-and-desist letters as part of the IP dispute resolution process.

 

Service Inclusions:

• Professional Legal Expertise and Direct Communication: Our U.S. IP

 attorney team has deep knowledge of IP law, ensuring that each letter accurately addresses the specific legal issue. Clients can communicate directly with attorneys through our client portal.

• Customized Solutions: Each cease-and-desist letter is tailored to the client’s unique situation and specific dispute.

• Delivery: Letters clearly and firmly demand that the infringing party cease infringement, and are sent to both the infringer and relevant e-commerce platforms.

• Further Guidance: In addition to the letters, we provide recommendations for possible next steps if the dispute escalates to e-commerce platforms, courts, or arbitration.

• Conflict Check and Confidentiality: We conduct conflict checks to ensure your attorney does not represent competitors. All client information and dispute details are handled with the highest confidentiality and professionalism.

How to Apply:

After payment, you complete a questionnaire listing infringing sellers and confirming your IP. We will assign an attorney and begin drafting the letter immediately. The service includes one round of letter revisions. Upon your approval, the letter will be sent to both the e-commerce platform and the infringing store.


  • E-Commerce Platform Account Suspension/Freeze Appeal Letters

    Our service specializes in drafting customized appeal letters for e-commerce sellers facing account suspension or freeze disputes.

    Applicable to:

    Sellers on platforms such as Amazon or TikTok Shop whose accounts have been suspended or frozen without a clear explanation. Our law firm assists sellers in appealing suspensions and resolving disputes with these platforms. Our experienced attorney team understands complex platform policies and works diligently to help you regain account access and resume sales.

     

    Disclaimer: We gather as much information as possible when drafting appeal letters, but we cannot guarantee the success of your appeal.

     

    Service Inclusions:

    • Professional Legal Expertise and Direct Communication: Benefit from our network of U.S. IP attorneys with deep knowledge of IP law, ensuring your appeal addresses specific legal issues. You can communicate directly with attorneys via our control panel.

    • Customized Letters: Each appeal letter is tailored to your situation, providing targeted solutions for your specific dispute.

    • Platform Dispute Communication Export: All communications related to your platform dispute are compiled, giving you detailed records for reference.

    • Dispute Summary: We distill the essence of your conflict into a clear, concise overview, critical for strategic planning.

    • Platform Legal Letter Drafting: Our team prepares legally structured appeal letters designed to effectively resolve your dispute.

    • Next Steps Guidance: Our attorneys provide professional advice on subsequent actions and support you throughout the resolution process.

     

    How to Apply:

    Platforms may suspend seller accounts for various reasons, reflecting their commitment to maintaining a safe and reliable environment for buyers and sellers. Common causes of account suspension include:

    1. Updated Bank Details: Any discrepancies detected by the platform, if not

     adequately addressed, may lead to suspension.

    2. Violation of Terms of Service: Manipulating platform algorithms, sending

     unauthorized hazardous materials, manipulating reviews, or aggressive listing practices.

    3. Poor Customer Experience: High return rates, low product ratings, or

     stockouts affecting platform experience.

    4. Unauthorized Multiple Accounts: Platforms enforce strict single-account

     policies unless written permission for additional accounts is obtained.

    5. Restricted Products: Listing items prohibited by platform policies.

    6. Failure to Address IP Complaints: Ignoring complaints related to patents,

     trademarks, or copyrights.

    7. Account Hacking Incidents: Unauthorized activity due to hacking may result

     in suspension, even if not the seller’s fault.

    8. False Complaints: Complaints of counterfeit sales, even if unsubstantiated,

     are taken seriously and may lead to suspension.

    9. Poor Performance Metrics: Failing to meet platform standards, such as maintaining low order defect rates.

    10. Copyright Violations: Selling copyrighted products without authorization

    or using copyrighted images/text in listings without permission.


  • U.S. Intellectual Property Infringement Services

    We provide clients with infringement analysis for U.S. trademarks, copyrights, and patents.

    1. IP Cease-and-Desist Services

    For e-commerce sellers whose trademarks, copyrights, or patents are being used without authorization, copyright holders facing unauthorized reproduction or distribution of their works, or patent holders experiencing patent infringement, we draft cease-and-desist letters to stop and terminate infringement.

     

    2. E-Commerce Platform Account Suspension/Freeze Appeal Letters

    For sellers on platforms such as Amazon or TikTok Shop whose accounts have been suspended or frozen, we assist in drafting appeal letters to the platforms to resolve account disputes.


  • U.S. Trademark Monitoring Services

    1. Customized Trademark Application Monitoring

    We provide a tailored system to monitor trademark applications, identifying potential infringements on your rights. A weekly, easy-to-read monitoring report will help you stay informed about the most likely potential conflicts.

    2. WIPO – Madrid System

    Our trademark monitoring data covers 116 countries under the WIPO Madrid System.

    3. EUIPO – European Union Member States

    Our trademark monitoring data covers 27 EU member countries.